Rise and shine
Posted on March 23, 2012 at 11:11 am
Ah, the wake-up call!
From the reveille bugle call to a slobbering dog jumping on the bed to the birdies singing outside to…a pre-recorded message that says “thank you for calling our hotel; an operator will be with you shortly”?!?
That last example isn’t an exaggeration.
Being on the road can be pretty stressful, and it sure doesn’t help to start the day with something so cold and uninspiring ….even aggravating. It got us thinking about ways to do this better – especially since so many of us in the healthcare industry understand the value of a good night’s sleep (check out this post-daylight savings time report on the perils of a messed-up sleep schedule).
That’s to say nothing of the value of a good mood and positive attitude on health and wellbeing.
So what are some ways we could re-imagine a wake-up call that really gets you going in a good way? For some, it might be a rousing snippet of a cool single from a local musician. Or a hearty round of applause. For others, it may be a saucy voice hinting at the great things that await you today.
“Hey, time to get up — the whole world is hot for you.”
“Ever wondered what it’s like to make scores of beautiful people swoon over you? Today just might be the day you find out.”
“I just can’t wait to get you OUT of bed.”
Whatever the approach, the wakeup call is a loaded moment in the customer experience that can either leave you feeling worse, or SO MUCH BETTER, all day long.
We know from our health outreach that simply adding an unexpected touch of joy to someone’s day lifts the outcome – whether it’s higher clinical measures or brand building. In short, it’s a low-cost, high impact way to change a mood, a day, or even a life – for the better.
Rise and shine!